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Resolve problems, permanently

Creating an Issue in Jira

How I can view a problem created in ProSolvr with the same details as a corresponding Jira issue

  • Go to your ProSolvr account and select the System you linked to your Jira project.
  • You will see the problem created for the Jira issue. In the example below.the problem Power Outage with problem number Pros-130 has been created in the System Tutorial App.
  • fishbone map in Jira
  • A fishbone map for this problem is automatically created as per the default template
  • ProSolvr fishbone

  • Select your project from the list under the Projects tab
  • ProSolvr Jira project list
  • Click on the ticket that shows your issue
  • ProSolvr Jira issue
  • Jira ticket shows the fishbone link of the issue in ProSolvr
  • ProSolvr Jira fishbone link